wumin@ideedatech.com
Industrial-Grade Laser Solutions — Built for Stability
Get in Touch

Contact Us

Get in Touch for Quotes, Samples, and Technical Support

Our Address

3F, Building 25, Fangxing Science Park B,
Longgang Street, Longgang District,
Shenzhen, Guangdong, China

Phone & WhatsApp

+86 181 4285 8537
Available on WhatsApp

Email Address

wumin@ideedatech.com
sales@ideedatech.com

Working Hours

Mon – Sat: 9:00 AM – 6:00 PM
Timezone: GMT+8
Sunday: Closed

Shenzhen, Guangdong, China

Longgang District | Google Maps Embed Placeholder

Visit our factory by appointment. We offer factory tours for qualified buyers.

Our Services

What We Offer

Free Sample Testing

Send us your material and requirements — we’ll produce test markings at no cost.

Custom OEM/ODM

Tailored laser solutions with custom branding, packaging, and specifications.

Technical Training

One-on-one training for operators to ensure quick mastery of the equipment.

After-Sales Support

1-year warranty with lifetime technical support via remote video assistance.

Spare Parts Supply

Fast delivery of genuine spare parts including laser sources, galvo, and lenses.

Software Updates

Regular software updates and firmware upgrades for optimal performance.

Ready to Start Your Project?

Send us your requirements and get a detailed quotation within 24 hours.

FAQ

Frequently Asked Questions

Quick answers to common inquiries about our products and services

We typically respond within 24 hours during working days (Mon-Sat, GMT+8). For urgent inquiries, we recommend contacting us via WhatsApp at +86 181 4285 8537 for instant response.

Yes, we welcome factory visits! Our facility is located in Longgang District, Shenzhen. Please contact us in advance to schedule an appointment, and we will arrange airport pickup, factory tour, and live machine demonstrations for you.

Absolutely. Simply send us your sample material along with your marking requirements (text, logo, barcode, etc.), and we will produce test markings on the material and send back high-resolution photos and videos for your evaluation — completely free of charge.

We accept T/T (Telegraphic Transfer), PayPal, Western Union, and L/C (Letter of Credit). For sample orders, PayPal or Western Union is recommended. For bulk orders, T/T with 30% deposit and 70% before shipment is the standard practice.

We ship worldwide via DHL, FedEx, UPS, and sea freight for bulk orders. We have extensive experience with export procedures and will handle all export documentation, including commercial invoice, packing list, and bill of lading. For sea freight, we work with reliable forwarders to ensure smooth customs clearance.